Communicate directly with your guests using facebook messenger
A second pillow? A table reservation? Or simply a recommendation where to find the best
restaurant – while guests had to call or visit reception for such services in the past, they can now conveniently use their Facebook Messenger.
… can use their facebook messenger to interact with the hotel for
- concierge services
- table reservations
- ordering a taxi
- insider tips
- room service
⇒ no need to download an app – guests use their facebook messenger.
… can use hotelkit to engage with guests in real-time, directly & personally and use the tools of hotelkit to execute requests efficiently
- guest requests
⇒ no need to login to facebook – employees interact through hotelkit